Apple Computer Service In North Vancouver & West Vancouver

Listen to what clients have to say about our non-warranty Apple computer service in North Vancouver and West Vancouver, BC. For over two decades, we've provided on-site and in-home Mac service and Mac support to many satisfied clients — home users, commercial and home-based businesses, beginners, power users, senior citizens and many other types of Mac users. These testimonials come from both new and existing clients.

Testimonials From North Shore Apple Computer Users

  • I wanted a Mac tech that offered in home service for my ailing iMac. Other companies I called on the North Shore insisted I bring it in. They were here in 24 hours and fixed my drive. Very pleased and have recommended them to friends. Nancy H., North Vancouver (Norgate)
  • Our backup kept failing. They installed a new firewire external HD and Retrospect on our server and straightened out our software, even on the workstations — things have never worked better. Thank you for the expertise. Stephanie R., Dundarave
  • I'll always remember being THE first MW Mac Consulting customer to answer your 'driving you crazy' ad in the North Shore News years back. I'm still a happy customer and wouldn't think of calling anyone else. Patricia M., West Vancouver — Age 85 (Ambleside)
  • We needed a Certified Apple Technician to do an extensive consulting review for our network of twelve Macintosh desktops and one server. Mark's timeliness, dedication to his work and knowledge were superb. A pleasure to deal with. Cheryl V., North Vancouver (Lonsdale)
  • No one could figure out what was wrong with our wi-fi network. Our wireless kept cutting out and our new Apple TV wouldn't work — totally frustrating! Thank you, Mark, for fixing it. iTunes and Netflix still working perfectly! Peter & Elaine S., Mount Seymour Parkway
  • My Mac was driving me INSANE... constant crashing. Many calls to Apple tech support, no help. MW Mac Consulting came by one evening and repaired it... plain and simple. Super service and thanks for calming me down, GREAT sense of humour :) Cindy A., Lynn Valley
  • Excellent service. Always on time. Always there for us when needed the most. Thank you Mark and Barb for many great years of top notch Mac service and support. Your advice has been priceless. Please consider selling Macs again. Gary S., Horseshoe Bay
  • Monday morning my iMac wouldn't startup. I kept getting three tones, found on the Internet it was bad RAM. MW Mac came that afternoon to replace my RAM and even tested my Macbook. All is well, good price, Bravo!! Jennifer M., Deep Cove
  • What do you do when you lose all your e-mail and can't get it back? Call Mark. He got ALL my e-mail back on my Apple computer at Christmas time by fixing some kind of disk error. I'm delighted to have dealt with Mark for so many years. Stephen A., Edgemont
  • I've used MW Mac Consulting since '97 or '98. As a graphic designer, I don't have time to learn Apple tech stuff and solve Mac problems. I just text "HELP" to Mark on the iPhone and things get fixed. I would recommend him to anyone using Macs. Kirk L., West Vancouver
  • Brand new iMac & new software. Transfer everything from my G5, make it all work with Lion? Way over my head! MW Mac Consulting came out in the morning & by late afternoon I was back at work on a big new screen. Awesome service! Judy T., Capilano
  • From a long time customer, you make it all seem so easy. I still have the same Macintosh you sold me in 2006 — thanks to your help and advice it still does all I need. Keep up the wonderful work and thanks for answering my many emails. Cecil M., West Vancouver (Caulfeild)
  • I found you via an Internet search and was delighted to recognize you both from the photos. This is very very exciting. You were the best, way back when, and I have no doubt you're just as great now. Monica D., Vancouver (Cambie)
  • Our hard drive failed 2 months after the warranty expired. I called Mark on Monday and he ordered us a new one, replaced it Tuesday afternoon. Awesome Mac repair job. Polite, efficient and right on time. Lorna & Trevor D., Pemberton
  • My computer problems were impossible for me to fix. iMac and iPad wireless now working again and my MacBook screen wasn't failing... it was bad RAM. So grateful for your help, and coming out to me so quickly. Mitsuo Y., Dollarton Highway
  • Yipee, my iWeb works and the AirPrint printer you recommended works great with my iPad!!! Thanks so much for all the time and explanation. Looking forward to seeing you again when I need more help. Much appreciated!!! Carolyn E., Marine Drive
  • Sheila and I can print from anywhere in the house from our iPads, iPhone and laptop through the new AirPort setup they installed. They picked everything up for us and brought it out with them. Great recommendations, really happy with what they did. Graham T., Delbrook

Over twenty years in the computer business is a long time. Only with a serious commitment to customer service can a company survive the test of time. We invite you to experience our commitment by calling us today for your Mac needs — no matter how simple or how complex they may be. Feel free to download our Warranty And Non-Warranty Fact Sheet for more information about consultants, affiliations and warranties.


Keeping Your Software Up To Date

We're very strong advocates of keeping the software on your Macintosh computer up to date. But the one thing you should never do is update or upgrade to that "latest and greatest" version of software too quickly or too hastily. Especially when it comes to system software. Always wait for a good week or two after a software update or upgrade has been released and give yourself a chance to review the feedback on the Internet first in order to avoid any potential disasters which new "software bugs" can often cause.